CIO — April 2014

How to Negotiate a Collaborative Outsourcing Deal

Interview with Kate Vitasek, published online by CIO on 25 April 2014.

You say you want more from your IT outsourcing service provider, yet you fall back on the same old negotiating tactics. To find out how to develop a more collaborative relationship with service providers, talked to Kate Vitasek, who wrote the book on the subject.


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