Horses For Sources BPO Resource Center – July, 2012

Slanting the Playing Field: Unlocking Outsourcing Value (Vested Outsourcing)

It was in 2005 when Thomas Friedman introduced us to a “level playing field” in his bestselling book, “The World is Flat.” Of course, the IT outsourcing space was already in the midst of creating a leveling of the playing field by the time Friedman’s book came out. Proliferation of new technologies and broadband networks meant that IT services could be DELIVERED from anywhere – including countries with extremely low cost structures…


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