Leadership Excellence – Sales and Service Excellence – November, 2013

Getting to We: Negotiating agreements Article in the October 2013 edition of Leadership Excellence – Sales and Service Excellence, by Jeanette Nyden, Kate Vitasek and David Frydlinger. The article is at pages 6 and 7 of the magazine. Here is the link:¬†http://tinyurl.com/mvm8fmc  

Leadership Excellence Magazine — October 2012

The article, “McDonald’s Secret: Seek to achieve the triple win,” by Kate Vitasek and Karl Manrodt, appears at page 8 of the magazine. The short piece is based on the McDonald’s case study in Vested. Vested: How P&G, McDonald’s and Microsoft are Redefining Winning in Business Relationships, published earlier this month, is gaining traction in […]