Douglass North – A Lasting Legacy of New Institutional Economics

Douglass C. North, a Nobel laureate famed for his groundbreaking work on “new institutional economics,” died on November 23. He was 95. North – a professor, economist, philosopher, and economic historian – was the co-recipient (with Robert Fogel) of the 1993 Nobel Prize in Economic Sciences “for having renewed research in economic history by applying […]

Trust is a Two-Way Street

Trust fosters credibility and an environment of communication and integrity.

Outsource Magazine — February 2015

John W. Henke Jr. and Chun Zhang: Increasing Supplier Trust and Innovation Column/blog by Kate Vitasek published on by Outsource Magazine on 24 Feb. 2015 The tricky question that most if not all companies face on a constant basis is how to get their suppliers fully engaged and committed to – and even be instrumental […]

What Prevents Radical Collaboration?

I recently keynoted at the The International Air Cargo Association (TIACA) global conference, which brings together the world’s heavy hitting thought leaders and businesses that help make speedy global commerce a reality. The theme of the conference was “Breaking Barriers. Creating Opportunities.” I was asked to keynote this important event because the air cargo industry […]

Outsource Planning 3Es: Experience, Essentials and Empathy

In my previous post I talked about maturity in outsource planning and wanted to follow up with a little more color from research by CORE, Deloitte and Ryerson University’s Ted Rogers School of Management on their survey report, “The 3 Es of Effective Outsourcing Governance.” The 3Es are experience, essentials and empathy. Parties involved in […]

Creating a Real Circle of Trust

I was flipping through movies on a mindless Saturday night and stopped at the classic comedy hit Meet the Fockers, featuring Ben Stiller and Robert De Niro. For those that missed it (or the hundreds of times it appeared on cable since its release), family bonding goes incredibly haywire when Stiller’s character, Greg Focker, meets […]

Thank Your Partners Today!

On Valentine’s Day, we celebrate our most precious partnerships and the people, especially that special someone, that make life complete. I’m also thinking about the spirit that this day can—and should—bring to our business relationships. I’m not talking about love necessarily, although loving your work makes your business relationships a whole lot easier to deal […]

Logistics & Supply Chain World — January 2014

How to regain lost trust and negotiate a highly collaborative relationship Article by Andrew Downard in the January 2014 issue of Logistics & Supply Chain World. It begins on page 32; here’s the link to the entire magazine:  

Supply Chain Brain — December 2013

Dell, GENCO Take the Plunge Into Vested Outsourcing Article by Robert J. Bowman published on December 20, 2013 Trust and a sharing of risk and reward are the hallmarks of an outsourcing agreement that took the two companies beyond the concept of “price per activity,” to one that strives for mutual profitability and enhanced customer […]

Assessing Trust and Compatibility in a Business Relationship

Accurately assessing trust and compatibility is not easy. It’s often one-sided: a buying company will evaluate a supplier’s trustworthiness without understanding the supplier’s perceptions of its own trustworthiness. That’s why professors Gerald Ledlow and Karl Manrodt developed the Compatibility and Trust AssessmentTM (CaT) to measure the strength of a business relationship across five dimensions, with […]