Vested offers a variety of Program resources to help you with your Vested business relationship implementation. Our Program Faculty are ready to help you with research or evaluating your existing outsourcing arrangement.
University of Tennessee’s Vested Faculty
Kate Vitasek, Lead Researcher
Author, educator and business consultant Kate Vitasek is an internationally recognized innovator in the practice of supply chain management and strategic business relationships. She is the founder and lead researcher in the concept of Vested, which is based on award-winning research conducted by the University of Tennessee.
Karl Manrodt is a professor in the Department of Management, Marketing & Logistics at Georgia Southern University. He is a prolific researcher, authoring three books and over 50 scholarly articles in leading journals. Dr. Manrodt was recognized as a “2004 Rainmaker” by DC Velocity Magazine and in 2005 was awarded the Eugene Bishop Award for Sustained Academic Excellence by the College of Business at Georgia Southern University. He served on the Board of Directors for the Council of Supply Chain Management Professionals as well as other leadership roles with the Warehouse Education Research Council.
Mike Ledyard has exceptional credentials in business process design and the management of planning, manufacturing, distribution, product development, and engineering in high volume consumer goods and food industries. Mike is a veteran of international sourcing, manufacture and importation of product and tooling, especially from China and Eastern Asia. He is a skilled communicator, and is able to concisely explain complex supply chain concepts in understandable form to audiences ranging from boardroom executives to shop floor personnel. He is also an author and frequent speaker on performance-based acquisition of services, process assessment and measurement, and is the co-author of Vested Outsourcing. Mike was selected as one of the Top 20 Logistics & Supply Chain Executives of 2001-2002.
Jeanette Nyden is an author, educator and business consultant and is internationally recognized in the practice of Vested. Vested’s approaches and insights have been widely published in over 200 articles, including the popular book Vested Outsourcing: Five Rules that will Transform Outsourcing. Nyden is the co-author, with Kate Vitasek of Getting to We: Why Getting to Yes Is No Longer Good Enough for 21st Century Business.
Nyden is program faculty at the University of Tennessee’s Center for Executive Education and adjunct faculty at Seattle University. In 2003, Nyden formed J. Nyden & Co. a boutique consulting firm. With Nyden’s coaching and training, her clients developed collaborative techniques to leverage their partnerships, achieve greater value for both partners and deliver improved performance all around.
Ms. Nyden honed her collaborative communication skills as a professional mediator. Between 2002 and 2007, Ms. Nyden donated hundreds of hours mediating disputes for the Pierce County Center for Dispute Resolution, a non-profit organization. Ms. Nyden earned her B.A. and Juris Doctorate from Southern Illinois University.
Bonnie Keith has over 25 years of operations and supply management experience and has designed effective global procurement and supply management organizations. The success of these organizations was driven by comprehensive organization and process assessment and improvement along with training and professional development programs which she designed.
She has trained all levels of management and professional employees in several companies worldwide and serves as an Executive Coach for leading companies. She has served in Corporate Executive and Officer positions for three Fortune 100 companies and two Fortune 500 companies covering retail, power generation and distribution, manufactured products, global distribution, consumer products and services, food manufacturing and service, pharmaceutical, chemical and defense and aerospace, and in these roles has provided Procurement/Supply Management strategies that made significant financial contribution to shareholder value.
She served as a member of the White House Year 2000 Advisory Counsel for the Pharmaceutical Industry and has been published in the Wall Street Journal, Corporate Finance Magazine and Drug Store News. She has been a contributor to business textbooks and ISM publications and serves as business adjunct faculty for three universities in the US and the Executive MBA Program at HEC Paris. Additionally she is a Faculty Member at the University of Tennessee Executive Development Program and an MBA advisor at Temple University. She is a Member of the Executive Advisory Board for Vested Outsourcing and is a Certified Vested Outsourcing Leader.
Bonnie’s business experience includes operations and supply management assignments with General Electric Company, Asea Brown Boveri, Ltd., PepsiCo, Amerisource/Bergen, and American Standard Companies. She is the President of The Forefront Group, LLC, an international strategic supply management business providing project support, change transition, process optimization, strategic planning, consulting and training and development services for global clients.
She has an MSA and lives in the Philadelphia area.
Peter Moore has over 30 years of experience in CPG, regulated products, industrial manufacturing, third party logistics services and supply chain consulting. Pete is a PhD candidate in Organizational Management with a specialization in the skills needed to operate complex organizations. Pete currently serves as Vice President of Celerant Government Services, Inc. which specializes in operational excellence in the government and non-government service organizations.
Pete is a member of the Program Faculty at the University of Tennessee Center for Executive Education and an Adjunct Professor at The University of South Carolina – Beaufort. With experience as a procurement executive, contractor, CEO and consultant, Peter has lived all aspects of outsourcing and brings practical experience and disciplined methodology to bear in improving organizational effectiveness.
For nearly 20 years, Alton Martin has been a pioneering figure in the field of contact center performance optimization. A tireless innovator with an unquenchable thirst for accurate metrics and results, his groundbreaking work in developing new performance improvement methodologies has left a global impact. Martin is a recognized expert in
assembling the right mix of resources to ensure high quality, cost-effective customer care in a dynamic environment where customer needs and expectations are constantly evolving.
His client list includes the Who’s Who of the Fortune 100. Companies like American
Express, Chase Bank, Dell, Apple and Microsoft have benefited from his laser-like focus on accurate metrics and results. In contact centers across North, Central, and South America, to Europe, to Southeast Asia, Japan, and China, the name Alton Martin is synonymous with “breakthrough performance”. He effectively created an international market for Standards based assessments and certifications of contact center operations.