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Outsource Magazine, Jan 2012

January 7, 2012 by Amy

In her monthly column on the Academics of Outsourcing, lead Vested researcher Kate Vitasek looks at the work of noted psychologist Art Markman. In her article titled “Art Markman on looking back to go forward” Vitasek challenges customers and their providers to think about what they hope to say about the outcome when they look back on the entire endeavor.

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