Harness — Don’t Fight — Powerful Suppliers
Forbes article by Kate Vitasek published on 21 September 2015.
As buyers we often find ourselves in the unenviable position of having a supplier that we cannot live without, either because they’re the only provider of a product, service, or software application, or because the cost or risk of change is too high. The challenge isn’t so much in having a sole provider, but rather that they know they’re the only game in town…
Here’s the link: http://www.forbes.com/sites/katevitasek/2015/09/21/harness-dont-fight-powerful-suppliers/