Alignment is key in Vested Outsourcing. Companies like Jaguar and Unipart showed the importance of properly aligning when they created a shared vision more than a decade ago: it catapulted them to the top of the JD Powers charts. And when I read through an excellent eyefortransport report on outsourcing logistics strategy I am reminded […]
Win-win thinking is not just something nice to say. It’s smart business and really is beautiful… In the article “All in the Game,” lead researcher Kate Vitasek explains why smart companies are challenging winner-takes-all approaches and are going all in to win-win approaches.
There’s obvious and growing evidence to support the idea that vesting together and closely sharing your outsourcing destiny results in continuing success. A great example of this occurred in mid-November when Jaguar posted the highest score among all luxury brands in America in the J.D. Power and Associates 2010 Sales Satisfaction Index study. Jaguar is […]
NBC’s new sitcom “Outsourced” premiered Thursday night. It’s supposed to be a comedy about outsourcing, specifically about a U.S. company that outsources its call center operation to India. The problem is it gets outsourcing so wrong it’s not even funny. During the show’s 22 minutes – minus the eight minutes of advertising from the likes of […]
The evidence is building that the Vested Outsourcing message is catching on, if I do say so myself, since my book, Vested Outsourcing: Five Rules That Will Transform Outsourcing, was published in February. More evidence of its growing buzz comes from a white paper written by ARC Advisory Group’s Adrian Gonzalez on behalf of Unipart […]