Thank Your Partners Today!

On Valentine’s Day, we celebrate our most precious partnerships and the people, especially that special someone, that make life complete. I’m also thinking about the spirit that this day can—and should—bring to our business relationships. I’m not talking about love necessarily, although loving your work makes your business relationships a whole lot easier to deal […]

Assessing Trust and Compatibility in a Business Relationship

Accurately assessing trust and compatibility is not easy. It’s often one-sided: a buying company will evaluate a supplier’s trustworthiness without understanding the supplier’s perceptions of its own trustworthiness. That’s why professors Gerald Ledlow and Karl Manrodt developed the Compatibility and Trust AssessmentTM (CaT) to measure the strength of a business relationship across five dimensions, with […]

Onboarding Compatibility and Trust

I recently read an article by George Bradt in Forbes about how “only three true job interview questions” matter. The three questions he cites are: Can you do the job? Will you love the job? Can we tolerate working with you? I think these questions are also highly pertinent when picking a supplier or service provider. Simply […]